Terms and Conditions

Last Updated: July 8, 2026

Interpretation and Definitions

Interpretation

Words with an initial capital letter have meanings defined under the following conditions. These definitions have the same meaning whether they appear in singular or plural form.

Definitions

For the purposes of these Terms and Conditions:

Account means a unique account created for You to access Our Service or certain parts of Our Service.

Company, referred to as either “the Company,” “We,” “Us,” or “Our,” means Frank Consulting, doing business as Peak Roofing, located at 905 Hills Creek Drive, McKinney, Texas 75072, United States.

Country refers to Texas, United States.

Device means any device that can access the Service, including a computer, mobile phone, tablet, or other internet-enabled device.

Feedback means comments, reviews, ideas, innovations, recommendations, or suggestions submitted by You regarding the attributes, performance, features, or quality of Our Service.

Goods means roofing products, equipment, shingles, tiles, metal roofing materials, underlayment, flashing, gutters, vents, drainage materials, replacement components, accessories, and other items offered for sale, supply, delivery, or installation by the Company.

Orders means requests made by You to purchase Goods or Services from Us.

Promotions means contests, discounts, special offers, referral incentives, seasonal offers, giveaways, and other promotions offered through the Service.

Roofing Services means residential or commercial roofing work offered or performed by Peak Roofing, including roof inspections, repairs, replacements, emergency roof repairs, leak detection, storm-damage services, hail and wind-damage inspections, roof maintenance, shingle roofing, flat roofing, gutter services, roofing documentation, insurance claim assistance, and related exterior property services.

Service means the Website and any roofing inspections, repairs, replacements, installations, maintenance, emergency roofing work, gutter services, storm-damage services, Goods, consultations, estimates, or related services provided by Peak Roofing.

Terms and Conditions, also referred to as the “Terms,” means these Terms and Conditions, which form the agreement between You and the Company regarding Your use of the Service.

Third-Party Service means any service, platform, website, product, content, software, or provider that may be displayed, linked, integrated, included, or made available through the Service.

Website means the Peak Roofing website and any landing pages, forms, appointment pages, or webpages operated by or on behalf of Frank Consulting doing business as Peak Roofing, including: https://frankconsulting.athosfoundry.com/ .

You means the person accessing or using the Service, or the company, property owner, organisation, or legal entity on whose behalf that person is accessing or using the Service.

Acknowledgement

These Terms govern the use of the Service and form the agreement between You and Peak Roofing. They establish the rights and responsibilities of visitors, users, customers, and other individuals who access or use the Service.

Your access to and use of the Service is conditioned upon Your acceptance of and compliance with these Terms.

By accessing or using the Website, submitting a form, requesting an inspection or estimate, scheduling an appointment, purchasing Goods or Services, or communicating with the Company, You agree to be bound by these Terms.

If You disagree with any part of these Terms, You may not access or use the Service.

You represent that You are at least 18 years old and legally capable of entering into a binding agreement.

Peak Roofing does not knowingly permit individuals under the age of 18 to purchase Goods or Services without the involvement of a parent, guardian, property owner, or other authorised adult.

Your use of the Service is also conditioned on Your acceptance of and compliance with Our Privacy Policy.

The Privacy Policy explains how We collect, use, store, protect, and disclose personal information when You use the Website, communicate with Us, or request Goods or Services.

Privacy Policy: https://frankconsulting.athosfoundry.com/privacy-policy

SMS Messaging

The Peak Roofing SMS messaging programme is used to send automated and manually initiated text messages relating to Our Services.

Messages may include:

• Appointment confirmations
• Roof inspection reminders
• Scheduling updates
• Roofing representative arrival notifications
• Estimate and proposal notifications
• Project and service follow-ups
• Customer-support responses
• Webchat follow-ups
• Account-related notifications
• Invoice and payment-related notifications
• Roof maintenance reminders
• Storm-damage follow-ups
• Opt-in and opt-out confirmations
• Roofing service information
• Seasonal roofing information
• Marketing offers when separate marketing consent has been provided

By providing Your mobile phone number and checking the applicable consent box, You agree to receive text messages from Peak Roofing at the telephone number You provided.

Consent to receive marketing or promotional text messages is not a condition of purchasing Goods or Services.

You may opt out of the SMS messaging programme at any time by replying STOP to a message sent by Peak Roofing.

After You reply STOP, We may send one final confirmation message stating that You have been unsubscribed. You will not receive additional messages unless You opt in again.

You may opt back in by submitting a new form, checking the applicable consent box, texting Us, or using the same method through which You originally subscribed.

For assistance, reply HELP or contact Peak Roofing directly.

Wireless carriers are not responsible for delayed, blocked, or undelivered messages.

Message frequency may vary depending on Your appointments, inspection requests, service requests, project activity, communication preferences, and interactions with Our Services.

You may receive up to two messages per day depending on Your interactions with Us. Message frequency may be higher when reasonably necessary to respond to an active appointment, roofing project, emergency concern, or customer-support request.

Message and data rates may apply. Contact Your wireless provider for information about Your messaging and data plan.

Peak Roofing does not sell, rent, or share mobile opt-in information with third parties or affiliates for their own marketing or promotional purposes.

Mobile information may be shared with service providers that help Us deliver messages, schedule appointments, manage customer communications, process payments, provide technical support, or operate Our customer relationship management system.

Placing Orders for Goods and Services

By placing an Order for Goods or Services, You represent that You are legally capable of entering into a binding contract.

An Order may include a request for:

• Roof inspections
• Roof repairs
• Roof replacements
• Emergency roofing services
• Leak detection and repair
• Storm-damage inspections or repairs
• Hail and wind-damage services
• Roof maintenance
• Shingle roofing
• Flat or low-slope roofing
• Gutter installation or repair
• Roofing materials and equipment
• Roofing documentation
• Insurance claim assistance
• Residential and commercial roofing services
• Related exterior property services

Submitting a form, enquiry, inspection request, estimate request, or appointment request does not guarantee acceptance, availability, pricing, scheduling, material availability, or completion of work.

An Order is not accepted until Peak Roofing confirms the appointment, estimate, proposal, Order, or service authorisation.

We may require an inspection, signed estimate, proposal, service agreement, deposit, financing approval, payment authorisation, or written approval before work begins.

Your Information

When requesting Goods or Services, You may be asked to provide:

• Your name
• Email address
• Mobile phone number
• Property address
• Billing address
• Property ownership information
• Roofing and property details
• Appointment preferences
• Payment information
• Credit or debit card information
• Photographs or videos of the roofing concern
• Details about leaks, storm damage, or other roofing needs

You represent and warrant that:

• You have the legal right to use any payment method submitted in connection with an Order.
• The information You provide is accurate, complete, current, and truthful.
• You are the property owner or have permission from the property owner or another authorised party to request and approve the Services.
• You have authority to allow Peak Roofing to access the property and relevant work areas.

By submitting personal or payment information, You authorise Us to share that information with payment processors, financing providers, scheduling platforms, communication providers, customer relationship management systems, suppliers, subcontractors, and other providers as reasonably necessary to process and fulfil Your Order.

Order Cancellation

Peak Roofing may refuse, postpone, reschedule, or cancel an Order for reasons including:

• Material or equipment availability
• Crew or contractor availability
• Scheduling conflicts
• Severe weather
• Emergency service demands
• Unsafe working conditions
• Unsafe roof structure, pitch, or access
• Incorrect or incomplete property information
• Errors in descriptions, measurements, estimates, or pricing
• Failure to provide access to the property
• Failure to provide a required deposit or payment
• Work outside Our service area or scope
• Suspected fraud or unauthorised transactions
• Structural damage or hazardous property conditions
• Asbestos, mould, or other hazardous materials
• Building-code, permit, legal, or safety concerns

You may request cancellation or rescheduling by contacting Us as soon as possible.

Cancellation, rescheduling, inspection, dispatch, special-order, restocking, permit, material, or missed-appointment fees may apply when disclosed in an estimate, proposal, work order, invoice, or written agreement.

Order Cancellation Rights

Goods may only be returned, exchanged, or cancelled in accordance with these Terms, the applicable proposal, manufacturer requirements, supplier policies, and any written return or cancellation policy provided to You.

Your cancellation rights may be limited after:

• Roofing materials have been ordered
• Special-order products have been purchased
• Custom materials have been prepared or cut
• Materials have been delivered
• Permits have been obtained
• Roofing work has begun
• Repairs or inspections have been completed
• Labour, delivery, disposal, or permit costs have been incurred

Goods may only qualify for return when they are unused, uninstalled, undamaged, resalable, and in their original condition and packaging.

You may not be entitled to cancel or return:

• Custom or special-order roofing materials
• Materials made or prepared to Your specifications
• Installed or modified materials
• Goods damaged after delivery
• Goods exposed to weather or made unsuitable for resale
• Labour, inspections, permits, delivery, disposal, or service fees
• Digital reports, measurements, photographs, or plans already delivered
• Goods incorporated into Your roof or property

Manufacturer warranties are subject to the manufacturer’s own terms, registration requirements, exclusions, limitations, and approval procedures.

Availability, Errors, and Inaccuracies

Goods and Services described on the Website may be unavailable, delayed, incorrectly priced, inaccurately described, or affected by supplier, manufacturer, labour, weather, scheduling, or market changes.

Delays may affect information regarding:

• Service availability
• Roofing material availability
• Product colours and specifications
• Promotions and prices
• Service areas
• Appointment availability
• Manufacturer rebates
• Financing options
• Website content
• Estimated project timelines

We do not guarantee the accuracy, completeness, or current status of every price, photograph, specification, colour sample, service description, or promotional offer displayed through the Website.

Actual material colours may differ from Website photographs because of lighting, screen settings, product batches, manufacturing differences, and weathering.

Website information is provided for general informational purposes and does not replace an on-site inspection, roof measurement, structural evaluation, written estimate, proposal, or signed service agreement.

Prices Policy

Peak Roofing reserves the right to revise prices before accepting an Order.

A quoted or estimated price may be revised when circumstances affecting the work arise, including:

• Concealed roof damage
• Rotten or damaged decking
• Structural concerns
• Additional roofing layers
• Incorrect measurements
• Customer-requested changes
• Material, supplier, labour, delivery, or fuel increases
• Permit, code, tax, tariff, or disposal requirements
• Weather delays
• Other circumstances outside Our reasonable control

Additional work may require a written change order or Your approval before it is performed.

Payments

Goods and Services may require a deposit, one-time payment, progress payments, financing, or another payment arrangement stated in the relevant estimate, proposal, invoice, work order, or service agreement.

Payment may be made through approved credit cards, debit cards, bank transfers, electronic payment methods, financing providers, or other available methods.

Payment cards and financing applications are subject to validation and authorisation by the applicable provider.

If We do not receive the required authorisation or payment, We are not responsible for any resulting delay, cancellation, material hold, or non-delivery.

Promotions

Promotions may be subject to separate eligibility requirements, expiration dates, limitations, and exclusions.

Promotions may include:

• Seasonal roofing discounts
• Inspection offers
• Referral incentives
• Manufacturer rebates
• Material promotions
• Financing offers
• Coupons
• Limited-time offers
• Contests and giveaways

Promotions may not be combined unless expressly stated.

Manufacturer rebates, tax credits, insurance benefits, financing offers, and third-party incentives are subject to the requirements, decisions, and availability of the applicable provider.

Peak Roofing does not guarantee eligibility, approval, payment, reimbursement, or availability for a third-party incentive.

Insurance Claims

Peak Roofing may assist with inspections, photographs, measurements, documentation, estimates, and communication relating to property insurance claims.

However:

• Peak Roofing is not an insurance company.
• Peak Roofing does not determine insurance coverage.
• Peak Roofing does not guarantee claim approval.
• Peak Roofing does not guarantee that an insurer will pay the full cost of repair or replacement.
• Peak Roofing does not act as a public insurance adjuster unless legally authorised and separately contracted to do so.
• Coverage and claim decisions are made by Your insurance provider.

You remain responsible for amounts due to Peak Roofing, including amounts not paid or approved by Your insurer.

User Accounts

If You create an Account, You agree to provide accurate, complete, and current information.

You are responsible for protecting passwords, access codes, payment information, and other Account credentials.

You must promptly notify Us of unauthorised access, suspected fraud, or a security breach.

You may not use an identifier belonging to another person or business without authorisation or use an identifier that is unlawful, fraudulent, misleading, offensive, or inappropriate.

Intellectual Property

The Service and its original content, design, text, photographs, videos, logos, branding, graphics, service descriptions, and marketing materials remain the property of Peak Roofing or its licensors.

Peak Roofing content may not be copied, modified, reproduced, published, distributed, sold, licensed, or used in connection with another business without prior written permission.

Third-party trademarks, manufacturer names, product names, logos, and service marks remain the property of their respective owners.

Your Feedback to Us

Feedback may include reviews, testimonials, survey responses, photographs, videos, service comments, Website feedback, and ideas for improvement.

By voluntarily submitting Feedback, You confirm that it is truthful, that You have the right to provide it, and that it does not infringe another party’s legal rights.

To the extent permitted by law, You grant Peak Roofing a non-exclusive, perpetual, irrevocable, royalty-free, transferable, sublicensable, worldwide licence to use, reproduce, publish, display, modify, distribute, and otherwise use voluntarily submitted Feedback for operational, educational, service-improvement, promotional, and marketing purposes.

Property Photographs and Project Images

Where permitted by law and any applicable service agreement, Peak Roofing may photograph or record property exteriors, roofing work, completed projects, and areas relevant to inspections, estimates, documentation, safety, insurance-related work, or quality control.

We will make reasonable efforts not to publicly display personal information, house numbers, licence plates, individuals, or other identifying details without permission.

Links to Other Websites

The Service may contain links to third-party websites or platforms not owned or controlled by Peak Roofing.

These may include:

• Payment processors
• Financing providers
• Roofing manufacturers and suppliers
• Scheduling platforms
• Google review pages
• Mapping services
• Social media websites
• Insurance resources
• Government and permit resources
• Communication and customer-management providers

Peak Roofing is not responsible for the content, availability, accuracy, security, privacy practices, terms, products, or services of third-party websites or providers.

Termination

Peak Roofing may terminate or suspend an Account, appointment, access to the Service, or service relationship when reasonably necessary.

Reasons may include:

• Breach of these Terms
• Nonpayment or fraudulent activity
• Threatening, abusive, discriminatory, or harassing behaviour
• Unsafe property or roof conditions
• Illegal or unauthorised service requests
• Interference with Company personnel
• Misrepresentation
• Repeated missed appointments
• Failure to provide property access
• Hazardous materials or unrestrained animals
• Conditions making the work unsafe, unlawful, or impractical

Termination does not remove Your responsibility to pay for Goods ordered, materials delivered, labour performed, permits obtained, Services completed, inspections performed, or costs already incurred.

Limitation of Liability

To the maximum extent permitted by law, Peak Roofing’s total liability for claims arising solely from the Website will be limited to the amount You paid through the Website for the transaction giving rise to the claim, or one hundred United States dollars if You did not make a purchase through the Website.

Liability relating to paid roofing Services may also be governed by the applicable proposal, estimate, warranty, invoice, work order, change order, or signed service agreement.

To the maximum extent permitted by law, Peak Roofing and its suppliers will not be liable for special, indirect, incidental, exemplary, punitive, or consequential damages, including:

• Loss of profits or data
• Business interruption or loss of use
• Temporary inconvenience
• Damage caused by pre-existing or concealed conditions
• Structural movement or extreme weather
• Damage caused by third-party contractors
• Manufacturer defects
• Insurance claim denials or delayed insurance payments
• Problems involving suppliers, software, financing, or payment providers
• Inability to access or use the Website

Nothing in these Terms excludes liability that cannot legally be excluded or limited.

“As Is” and “As Available” Disclaimer

The Website and its general informational content are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind.

To the maximum extent permitted by law, Peak Roofing and its providers disclaim express, implied, statutory, and other warranties relating to the Website, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, reliability, compatibility, and security.

Peak Roofing does not guarantee that:

• The Website will operate without interruption or error.
• Website information will apply to every property or roof.
• Submitting a form will result in an appointment.
• A roof can be repaired instead of replaced.
• An inspection will identify every concealed defect.
• An insurance claim will be approved.
• A specific roofing product will remain available.
• A roof will never leak or sustain future storm damage.

Roofing performance depends on factors including installation quality, existing roof condition, material condition, ventilation, roof pitch, structural movement, drainage, maintenance, weather, hail, wind, trees, debris, and third-party work.

The Website does not replace an on-site inspection, structural evaluation, written estimate, manufacturer instructions, safety procedures, permit requirements, or signed service agreement.

Safety and Property Access

You agree to provide safe and reasonable access to the property and work areas.

You are responsible for:

• Informing Us of known hazards
• Securing pets
• Keeping children and unauthorised persons away from work zones
• Moving vehicles, decorations, furniture, or valuables when requested
• Disclosing power lines, solar panels, skylights, and fragile structures
• Providing access to gates, attics, electrical systems, and relevant areas

Roofing work may create noise, vibration, dust, debris, odours, and temporary disruption.

You must not climb onto the roof, enter restricted work zones, interfere with personnel, or handle Company equipment or roofing materials.

Weather and Project Delays

Roofing work is weather-dependent.

Peak Roofing is not responsible for delays caused by:

• Rain, wind, lightning, hail, storms, or extreme temperatures
• Unsafe roof conditions
• Material or supplier delays
• Permit or inspection delays
• Labour shortages
• Emergencies or natural disasters
• Government action
• Other events outside Our reasonable control

Estimated project dates and completion times are not guaranteed unless expressly stated in a signed agreement.

Governing Law

These Terms and Your use of the Service are governed by the laws of the State of Texas and applicable United States federal law, without regard to conflict-of-law principles.

Dispute Resolution

If You have a concern or dispute regarding the Service, You agree to first attempt to resolve it informally by contacting Peak Roofing.

Both parties agree to communicate in good faith and attempt to reach a reasonable resolution before beginning formal proceedings, except where immediate legal relief is necessary.

For European Union Users

If You are a European Union consumer, You retain the benefit of any mandatory provisions of the law of the country in which You reside, to the extent those provisions apply.

United States Legal Compliance

You represent and warrant that:

1. You are not located in a country subject to a United States government embargo or designated by the United States government as supporting terrorism.
2. You are not included on a United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is determined to be invalid or unenforceable, it will be modified and interpreted to accomplish its purpose to the greatest extent permitted by law.

The remaining provisions will continue in full force and effect.

Waiver

A party’s failure to exercise a right or require performance of an obligation does not prevent that party from exercising that right or requiring performance later.

A waiver of one breach does not constitute a waiver of a later breach.

Translation Interpretation

These Terms may be translated into another language if Peak Roofing makes a translated version available.

If there is a conflict, inconsistency, misunderstanding, or dispute involving a translated version, the original English version will control.

Changes to These Terms and Conditions

Peak Roofing reserves the right to modify, update, or replace these Terms at any time.

When a revision is material, We may make reasonable efforts to provide notice before the revised Terms take effect.

Updated Terms will be posted on the Website with a revised “Last Updated” date.

By continuing to access or use the Service after revised Terms take effect, You agree to be bound by the revised Terms.

If You do not agree to the revised Terms, You must stop using the Website and Service.

Contact Us

Contact Peak Roofing if You have questions about these Terms and Conditions.