Privacy Policy

Last Updated: July 8, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation & Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access Our customer portal, scheduling system, Website features, or other parts of the Service, when available.

Company, referred to as “the Company,” “We,” “Us,” or “Our,” means Peak Roofing, doing business as Peak Roofing, located at 905 Hills Creek Drive, McKinney, Texas 75072, United States.

Cookies are small files placed on Your computer, mobile phone, tablet, or other Device by a Website. Cookies may store details about Your Website activity, preferences, and browsing history.

Country refers to the United States, specifically the State of Texas.

Device means any Device capable of accessing the Service, including a computer, mobile phone, smartphone, or tablet.

Personal Data means any information relating to an identified or identifiable individual.

Service refers to the Peak Roofing Website and related Services, including roof inspections, roof repairs, roof replacements, emergency roofing services, leak detection, storm-damage services, hail and wind-damage inspections, roof maintenance, gutter services, estimate requests, appointment scheduling, customer support, and related communications.

Service Provider means a person or business that processes information or performs Services on behalf of the Company. Service Providers may include hosting companies, CRM platforms, scheduling systems, communication providers, payment processors, analytics providers, and advertising platforms.

Third-Party Social Media Service means a social network, platform, or third-party Website through which a user may interact with or access information about Our Service.

Usage Data means information collected automatically through the use of the Service or its technical infrastructure.

Website refers to Peak Roofing, accessible at:

https://frankroofing.athosfoundry.com/

You means the individual accessing or using the Service, or the company, property owner, tenant, representative, organisation, or other legal entity on whose behalf the individual is using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide information that can be used to contact or identify You.

This information may include:

• First and last name
• Email address
• Telephone or mobile number
• Property address
• Billing address
• Billing address
• City, state, and ZIP code
• Property ownership or authorisation information
• Roofing concerns, property details, storm-damage information, and service needs
• Appointment preferences
• Inspection, estimate, proposal, or service-request details
• Service and communication history
• Payment or billing information
• Photographs, videos, documents, insurance information, or other materials You submit
• Information included in messages, forms, surveys, estimates, or customer-support requests

We collect only the information reasonably necessary to respond to Your request, provide Services, manage appointments, process transactions, and operate Our business.

Usage Data

Usage Data may be collected automatically when You use the Website.

Usage Data may include:

• Internet Protocol address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Time and date of visits
• Time spent on Website pages
• Referring Website
• General geographic location
• Unique Device identifiers
• Technical and diagnostic information

When You access the Website through a mobile Device, We may collect similar Device and browser information automatically.

Mobile Information and SMS Consent Data

Peak Roofing does not sell, rent, or share mobile opt-in information or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

Mobile information may be shared only with Service Providers that help Us:

• Deliver SMS messages
• Manage customer communications
• Schedule appointments
• Provide customer support
• Operate Our CRM system
• Process payments
• Maintain Our technology systems

Text-messaging originator opt-in data and consent will not be shared with third parties or affiliates for their own marketing or promotional use.

Tracking Technologies and Cookies

A Cookie is a small file placed on Your Device.

You may configure Your browser to refuse Cookies or notify You when a Cookie is being sent. However, some Website features may not function correctly when Cookies are disabled.

Web Beacons

• Retention of Your Personal Data

Certain parts of the Website and Our emails may contain small electronic files known as web beacons, pixel tags, clear GIFs, or single-pixel GIFs.

These technologies may help Us:

• Count visitors
• Confirm whether an email was opened
• Understand Website activity
• Measure content performance
• Verify system functionality

Necessary or Essential Cookies

• Type: Session Cookies
• Administered by: Peak Roofing

These Cookies are necessary to provide Website functions, process form submissions, support security, and prevent fraudulent activity.

Cookie Notice Acceptance Cookies

• Type: Persistent Cookies
• Administered by: Peak Roofing

These Cookies record whether You accepted or dismissed Our Cookie notice.

Functionality Cookies

• Type: Persistent Cookies
• Administered by: Peak Roofing

These Cookies remember Your preferences, form details, language selections, or other Website settings.

Tracking and Performance Cookies

• Type: Persistent Cookies
• Administered by: Peak Roofing or authorised third parties

These Cookies help Us understand Website traffic, page performance, visitor activity, and how users interact with Our content.

How We Use Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Peak Roofing may use Personal Data for the following purposes.

Providing and Managing Services

We may use Your information to:

• Respond to enquiries and service requests
• Schedule, confirm, or reschedule roof inspections, estimates, and service appointments
• Provide roofing inspections, repairs, replacements, and related roofing Services
• Conduct roof inspections, damage assessments, measurements, and project evaluations
• Prepare estimates, proposals, inspection findings, project documentation, and service recommendations
• Provide storm-damage support, roof maintenance guidance, project coordination, and related roofing support
• Manage customer-support requests
• Send invoices, receipts, payment reminders, and account notices
• Maintain customer, property, project, warranty, and communication records

Communicating With You

We may contact You by:

• Email

• Telephone
• SMS or text message
• Voicemail
• Website chat
• Other electronic communication

Communications may include inspection confirmations, appointment reminders, scheduling updates, estimate or proposal notifications, invoices, payment reminders, customer-support responses, project updates, and other service-related information.

Performing Contracts and Transactions

We may use Your Personal Data to fulfil a roof inspection, repair, replacement, maintenance service, storm-damage project, proposal, work order, or service agreement, or other contract between You and Peak Roofing.

Marketing Communications

When You have provided the appropriate consent, We may send:

• Seasonal roofing tips and educational content
• Roof maintenance tips and homeowner resources
• Storm-preparation and service information
• Special offers
• Promotions
• Discounts
• Service announcements
• Information about related Services

You may opt out of marketing communications at any time.

Opting out of marketing messages will not stop necessary service-related communications.

Improving Our Service

We may use information to:

• Analyse Website activity
• Identify usage trends
• Improve customer service
• Measure campaign effectiveness
• Improve Website functionality
• Prevent fraud or misuse
• Protect Website security
• Develop new Services
• Improve Our communications and customer experience

Business Transactions

We may use or transfer information in connection with a merger, acquisition, financing, restructuring, sale of assets, dissolution, or similar business transaction.

Retention of Personal Data

Peak Roofing will retain Personal Data only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy.

We may retain information to:

• Provide Services
• Maintain customer and service records
• Maintain inspection, project, warranty, and service records
• Comply with tax, accounting, contractual, and legal requirements
• Resolve disputes
• Prevent fraud
• Enforce agreements
• Respond to regulatory requests

Usage Data is generally retained for a shorter period unless it is needed for security, Website improvements, fraud prevention, or legal compliance.

Transfer of Personal Data

Your Personal Data may be processed at Our business location and in other locations where Our Service Providers operate.

This means information may be transferred to or stored on systems outside Your state, province, country, or jurisdiction.

Data-protection laws in those locations may differ from the laws where You live.

By submitting Your information, You acknowledge that such transfers may occur.

Peak Roofing will take reasonable measures to ensure Personal Data is treated securely and in accordance with this Privacy Policy.

Accessing, Updating, or Deleting Your Information

You may contact Us to request:

• Access to Personal Data We maintain about You
• Correction of inaccurate information
• Updating of outdated information
• Deletion of Personal Data
• Information about how Your Personal Data is used

We may ask You to verify Your identity before completing a request.

Certain information may be retained when required or permitted for:

• Legal compliance
• Tax or accounting requirements
• Project, transaction, warranty, and service records
• Contractual and risk-management purposes
• Fraud prevention
• Security and fraud-prevention records
• Dispute resolution
• Contractual obligations

Disclosure of Personal Data

Business Transactions

If Peak Roofing is involved in a merger, acquisition, sale of assets, financing, or business restructuring, Personal Data may be transferred as part of that transaction.

We will provide notice when required if Your Personal Data becomes subject to a materially different Privacy Policy.

Law Enforcement

We may disclose Personal Data when required by law or in response to a valid request from:

• A court
• Government agency
• Regulatory authority
• Law-enforcement organisation

Other legal requirements

We may disclose Personal Data when We reasonably believe disclosure is necessary to:

• Comply with a legal obligation
• Protect the rights or property of Peak Roofing
• Investigate suspected fraud or wrongdoing

• Protect customers, employees, contractors, service providers, or the public
• Respond to emergencies
• Protect against legal liability

Security of Personal Data

The security of Your Personal Data is important to Us.

We use commercially reasonable administrative, organisational, and technical measures designed to protect information against:

• Unauthorised access
• Misuse
• Loss
• Alteration
• Disclosure
• Destruction

However, no Internet transmission, email system, mobile network, or electronic-storage method is completely secure.

Although We take reasonable steps to protect Personal Data, We cannot guarantee absolute security.

Service Providers

Service Providers may access Personal Data only when necessary to perform Services on Our behalf.

These providers may include:

• Website hosting providers
• CRM platforms
• Appointment-scheduling systems
• Email and SMS providers

• Customer-support platforms
• Payment processors
• Financing providers
• Analytics providers
• Advertising platforms
• Professional advisers
• Contractors, software providers, and professional advisers

These Service Providers process information according to their own privacy policies, contracts, and applicable laws.

Analytics

We may use third-party analytics providers to monitor and analyse Website performance and visitor activity.

Google Analytics

Google Analytics may collect information about Website traffic, Device activity, referral sources, and interactions with Our Website.

Google processes this information according to its own Privacy Policy.

You may be able to limit Google Analytics by using browser controls, Cookie settings, or Google’s Analytics opt-out browser tools.

Other Analytics Providers

We may use additional analytics platforms to evaluate Website functionality and user activity.

Their collection and processing of information will be governed by their own privacy policies.

Email Marketing

When permitted by law or when You have provided consent, We may send marketing emails containing:

• Roofing tips and roofing tips
• Storm-preparation and service information
• Special offers
• Promotions
• Discounts
• Service information

You may unsubscribe by following the instructions included in an email or by contacting Us.

Unsubscribing from marketing emails will not prevent Us from sending transactional or service-related messages.

Payments

Peak Roofing may use third-party payment processors to process:

• Roofing service payments
• Service payments
• Deposits
• Invoices
• Project payments
• Roofing material or service-plan payments
• Payment-plan or financing transactions

We generally do not directly store complete payment-card information.

Payment details are submitted to and processed by third-party payment providers, whose use of information is governed by their own privacy policies.

Payment processors may follow Payment Card Industry Data Security Standard requirements.

Behavioural Advertising and Remarketing

We may use advertising and remarketing Services to display advertisements after You visit Our Website.

We and Our advertising providers may use Cookies, pixels, Device identifiers, and similar technologies to:

• Measure Website traffic
• Understand browsing activity
• Evaluate advertising performance
• Show advertisements based on general interests or location
• Improve marketing campaigns

Advertising providers may include Google, Facebook, Instagram, Meta, and similar platforms.

You may limit personalised advertising through:

• Browser Cookie settings
• Website Cookie preferences
• Mobile privacy settings
• Platform advertising preferences
• Apple App Tracking Transparency settings
• Android advertising controls

SMS and Text Message Privacy Policy

By providing Your mobile telephone number and checking the applicable consent box, You consent to receive SMS or text messages from Peak Roofing at the number You provided.

Message Types

Messages may include:

• Roof inspection confirmations
• Appointment and inspection reminders
• Scheduling and rescheduling updates
• Roofing project and service updates
• Estimate, proposal, or inspection-report notifications
• Invoices and payment notices
• Customer-support responses
• Service follow-ups
• Roof maintenance reminders
• Opt-in confirmations
• Opt-out confirmations
• Account, security, or service notifications

When You separately consent to marketing messages, You may also receive seasonal roofing information and homeowner tips, promotions, discounts, special offers, workshop announcements, and service updates.

Consent to receive marketing SMS messages is not a condition of purchasing Services.

How to Opt In

You may opt in by:

• Submitting Your mobile number through Our Website
• Completing a roofing service-request form
• Requesting a roof inspection, estimate, or proposal
• Checking an SMS consent box
• Providing consent during a customer-service interaction
• Using another clearly disclosed opt-in method

Message Frequency

Message frequency varies depending on Your appointments, requests, Service activity, and communication preferences.

You may receive up to two messages per day depending on Your interaction with Peak Roofing. Message frequency may be higher when reasonably necessary to respond to an active appointment, roofing project, emergency concern, or support request.

Opt-Out Instructions

You may opt out of text messages at any time by replying:

STOP

After You reply STOP, We may send one final confirmation message stating that Your opt-out request was completed.

You will not receive additional messages unless You opt in again.

For assistance, reply:

HELP

You may also contact Us at:

Phone: +1 917-635-3994

Email: [email protected]

Message and Data Rates

Message and data rates may apply depending on Your wireless carrier and mobile plan.

Wireless carriers are not responsible for delayed, blocked, or undelivered messages.

No Sharing of Mobile Opt-In Data

Peak Roofing does not sell, rent, or share mobile opt-in information or SMS consent data with third parties or affiliates for their own marketing or promotional purposes.

Mobile information may be shared only with Service Providers, telecommunications providers, carriers, aggregators, and technology vendors necessary to operate and deliver the SMS program.

Purpose of Use

Information collected through the SMS program will be used for purposes You have agreed to, including:

• Appointment and inspection communications
• Roofing project and service updates
• Estimate, proposal, or inspection-report notifications
• Billing communications
• Customer support
• Roof maintenance reminders
• Promotional messages for which You provided separate consent

Children's Policy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to This Privacy Policy

Peak Roofing may update this Privacy Policy from time to time. We will post the revised Privacy Policy on this page and update the “Last Updated” date.

When required, We may also provide notice by email, text message, Website notice, or another reasonable method before a material change becomes effective.

You are encouraged to review this Privacy Policy periodically. Changes are effective when posted unless otherwise stated.

Contact Us

If You have questions, concerns, or requests regarding this Privacy Policy or the way Peak Roofing collects, uses, stores, or protects Personal Data, contact Us:

Peak Roofing

Phone: +1 917-635-3994

Email: [email protected]

Address: 905 Hills Creek Drive, McKinney, Texas 75072, United States

Website: https://frankroofing.athosfoundry.com/

Privacy Policy: https://frankroofing.athosfoundry.com/privacy-policy

Terms and Conditions: https://frankroofing.athosfoundry.com/terms-and-conditions